Your Creative Business: Customer Service

Spreading the Customer Service Love: Love Photo Print by Hey Harriet

Customer service is an important part of any small business particulary those that run online. According to this Etsy article: '...online customer service is even more important than offline service. Online, your competition is closer, just a click away instead of across the street'.

This week as part of our 'Your Creative Business' post we have rounded up some great articles to help you offer high quality customer service that keeps your customers coming back for more.

• Service Tips for Sellers: Top 10 Customer Service Strategies on Etsy
• Service Tips for Sellers: Communication on Etsy
• 6 Tips for Outstanding Craft Business Customer Service on Free Craft Fair

Feel free to share your customer service know-how in a comment below!